Charges: not too much!
> up to £50 order value: delivery contribution charge at flat rate £3 per order
> over £50 order value: free delivery
How long will my order take to arrive? fast & always in time for the weekend if at all possible
> over 90% of orders are sent on the 1st working day received, by next day delivery
> orders received after 1 p.m. may not make DHL that day
> orders received after 3 p.m. may not make Royal Mail that day
> some products are made to order, such as mirror lenses, and so usually need 1 extra day for shipping
# we know customers usually need products for weekend riding and so if for any reason we do not think we can deliver in time for the weekend, we will let you know
# small orders (below approximately £45 are sent by 1st class / 1st class recorded post and usually arrive next day but are at the mercy of Royal Mail: we will email you on the day of posting so you know it is on the way
# all other orders are sent by DHL Parcel UK on next day delivery: DHL will email you with tracking information and usually give a delivery window, live tracking and an option to change delivery details
> Highlands & Islands: if you live somewhere awesome courier charges can be quite a lot higher, and we may use Royal Mail instead, for higher value orders, recorded or special delivery will be used and we will email you the tracking number
Delivery Legal blurb:
We will deliver the ordered goods to the delivery address you supplied on the order form.
If the goods are returned undeliverable, we will treat the contract as cancelled, and the money paid to us,
excluding the delivery charge will be refunded to you.
Delivery arrangements will depend on the location of the delivery address,
and size, weight and value of the parcel and the delivery option chosen at the checkout.
PLEASE NOTE: you made be charged import duties, customs clearance charges or VAT on delivery: this is handled by each countries Customs authorities, is outside our control, and the amounts you will be charged are extremely difficult for us to estimate
Orders below 2 kilos will be sent using tracked postal service
Orders above 2 kilos will be sent by courier. If shipping costs are extremely high and we cannot cover the order we will contact you and offer the choice of cancellation and refund in full, or payment of an additional shipping charge. We would not expect to need to do this for European customers (but its hard to tell these days!)
General Shipping/Postage Charges
For UK deliveries - Flat rate £3.00, order over £50 = free
European Deliveries - Flat Rate £20.00
Other International Deliveries - Flat Rate £20.00
All prices GBP
You will be informed if your order falls outside of our general shipping charges.
Last updated 2 Dec 2022